Home' Australian Pharmacist : Australian Pharmacist May 2013 Contents 12
Australian Pharmacist May 2013 I © Pharmaceutical Society of Australia Ltd.
The panel discussed how pharmacists
and general practitioners are already
working well together in many locations.
Examples raised included the Home
Medicines Review program where
clinical services are conducted in the
patient’s home by the pharmacist
on behalf of the GP. Also, in some
instances pharmacists working in
general practices have been providing
advice to GPs on new medications, and
working with patients to explain new
medications and possible side effects.
The session was told that medication
misadventures alone were a very high
cost to the health budget.
• 10%–67% of medication histories
have at least one error.
• Up to 33% of these errors could cause
• More than 50% of medication errors
occur at transitions of care.
• Patients with one or more medicines
missing from their discharge
information are 2.3 times more likely
to be readmitted to hospital than
those with correct information on
• 85% of discrepancies in medication
treatment originate from poor
medication history taking.
• Adverse drug events are associated
with 2.4%–3.6% of admissions to
‘By bringing general practice and
pharmacy closer, the risk of the misuse
of medications can be reduced and
ultimately improve the health outcomes
for patients,’ Dr Sprogis said.
right because if you try you won’t have
the time to get it right.’
The first stage was to get the work flow
right and when that was addressed, then
it was time to bring the pharmacist out
the front, time to engage customers.
‘And the bit that everyone forgets about
in all of this is that you have to tell people
about what you have done. The best way
is to get your customers to tell them.
Because if a dissatisfied customer tells
10 other people about their negative
experience, then so a does a satisfied
customer tell 10 other people about their
positive experience,’ Mr Koot said.
‘But for heaven’s sake, be a pharmacist,
don’t try to be the best designer or
the best this or that. You are fantastic
pharmacists; be that. Remember – if it’s to
be, it’s up to me’.
Chemo battle looms
given a blunt
warning that any
moves to make
changes that saw
charges for chemo
out of the Fifth Community Pharmacy
Agreement would see it involved in a
huge fight with the Pharmacy Guild.
National President of the Guild Kos
Sclavos said he hadn’t had a fight with
the Government in his eight years as
President, but he would not back down
from any moves to touch the Agreement.
‘ The government thinks that is coming
out of the Agreement,’ he said.
‘ There is nothing in the Agreement
about chemotherapy and community
pharmacy will not be changing its
remuneration to fund chemotherapy.
‘And if that means we have a fight...
so be it.’
Mr Sclavos had just finished speaking
about HMRs where he stated: ‘If anyone
thinks a politician works well with
threats and the fact it’s an election this
year [they are wrong].
‘ There’s one thing I know, and some
people judge me as the number one
in Australia, then I can assure you, you
don’t get your way by threatening the
Health Minister, and that’s what some of
our colleagues have done.’
Working with Medicare
The role of Medicare Locals in
developing working partnerships
between community pharmacies and
general practices was highlighted at
APP, with delegates hearing from a panel
of speakers about community pharmacy
initiatives offering opportunities
for Medicare Locals for improved
AML Alliance Chair Dr Arn Sprogis said,
‘Medicare Locals are positioned perfectly
to “cross-pollinate” these two sectors to
streamline health services and to bring
about efficiencies that have been put in
the too hard basket for too long.’
» Independent, evidence-based and easy to read health information
» Branded with your pharmacy details
» Over 100 of the most common health topics
» Staff can use to advise customers in-store or via email
» Use on tablet, iPad or desktop computers
Visit www.psa.org.au and click on ‘Self Care’ or phone 1300 369 772
to find out more.
Add a new dimension to your pharmacy
Provide key in-store health advice for your customers using
the power of the Internet, with PSA’s unique eFactCards.
Links Archive Australian Pharmacist April 2013 Australian Pharmacist June 2013 Navigation Previous Page Next Page