Home' Australian Pharmacist : Australian Pharmacist May 2016 Contents Australian Pharmacist May 2016 I ©Pharmaceutical Society of Australia Ltd. 73
Pharmacist saves mother of two
Melbourne Pharmacist Betty Crocker is an
unassuming sort of hero.
But on a sweltering hot day in March,
things became very serious, very fast for
the 44-year-old mother-of-three.
The day started out normal enough
at Carnegie Chemmart Pharmacy in
Melbourne's south-east -- albeit with
more customers than usual coming in
to buy water as the mercury nudged
40 degrees. But then two people rushed
in from the street, screaming for medical
help. Betty Crocker hesitated only long
enough to grab a box of surgical gloves.
'I saw a lady lying on the pavement,'
Ms Crocker said.
'Her eyes were open and there was blood
coming from her mouth, nose, and a
cut on her face. She had no pulse and
was clinically dead. It was worse than a
Ms Crocker began cardiopulmonary
'I started chest compressions in an effort
to get her heart going and had someone
else clear her tongue away from her
airways while I continued CPR,' she said.
'But there was no response after some
minutes of working on her. I started
talking to her, telling her: "Come back
now. I will give you my life energy".
Then came a moment -- just like you see
on TV -- where she was resuscitated with
a great rush of air. She was alive but still
in bad shape.'
Even when the ambulance arrived six
minutes later, Mrs Crocker needed to
continue CPR until the defibrillator was
'I think I worked on her for about 10 minutes
in total until she was stabilised and taken
away to hospital,' Ms Crocker said.
The woman she saved was 40-year-old
mother-of-two Karen Phillips -- who
acknowledges how lucky she was to be
"in the right place, at the right time and
with the right people".
'I am extremely grateful," Ms Phillips told
Channel 10's The Project. "I don't have any
recollection of the day. But from what
everyone's told me, Betty is definitely
ˆ Melbourne Pharmacist Betty Crocker
Denise L Hope, BPharm, MMedRes, GradCertHigherEd;
Lecturer, School of Pharmacy, Griffith University,
Steven T Dickfos, BSc (Oceanography),
BPharmaceutSci, MPharm; Flight Lieutenant, Royal
Australian Air Force (RAAF), Canberra, Australia.
Michelle A King, BPharm, PhD (Med); Senior Lecturer,
Menzies Health Institute Queensland and School of
Pharmacy, Griffith University, Queensland, Australia.
The Pharmacy Board of Australia (PBA) provides guidance on
practice-related issues that may not be legislated uniformly.1
Pseudoephedrine provision is one
example. The PBA endorses the use of
a 'real-time online monitoring system
(e.g. Project STOP)' for pseudoephedrine
provision to limit the risk of diversion,1(s3)
yet less than half of Australian jurisdictions
have legislated this requirement
(Qld,2(s285A(2)) SA3(s14(4) and WA4(s35A(1A))).
Most states require recording of
pseudoephedrine sales (ACT,5(s171)
NSW,6(s24) NT, 7(s44) Qld,2(s285A) SA3(s14(2) and
WA4(s35A(2))) but not all (Tas,8 Vic9).
Some states require photo identification
(NT7(s45) and Qld2(s277(1)(a))) or other forms
of identification, e.g. birth certificate
(SA3(s14(1)) or seniors card (ACT5(s173(1)(d))),
while in WA photo identification is not
required if the person is known to the
Failure to comply with Board guidelines
'may be considered as unprofessional
conduct'.1 Harm minimisation should
be encouraged through a consistent
approach to the recording and
monitoring of pseudoephedrine sales.
1. Pharmacy Board of Australia. Guidelines on Practice-
Specific Issues. 2015. At: www.pharmacyboard.gov.au/
Codes-Guidelines.aspx. Accessed 3 Mar 2016.
2. Queensland Parliamentary Council. Health (Drugs and
Poisons) Regulation 1996 2015. AT: https://www.legislation.
Accessed 3 Mar 2016.
3. Government of South Australia. Controlled Substances
(Poisons) Regulations 2011. 2013. At: www.legislation.sa.gov.
Regulations%202011.aspx. Accessed 3 Mar 2016.
4. Government of Western Australia. Poisons Regulations
1965. 2015. At: www.slp.wa.gov.au/legislation/statutes.nsf/
main_mrtitle_1920_homepage.html. Accessed 3 Mar 2016.
Pseudoephedrine provision: what does your
BY DENISE L HOPE, STEVEN DICKFOS & MICHELLE KING
5. Australian Capital Territory Government. Medicines, Poisons and
Therapeutic Goods Regulation 2008. 2015. At: www.legislation.
act.gov.au/sl/2008-42/current/pdf/2008-42.pdf. Accessed 3
6. New South Wales Government. Poisons and Therapeutic
Goods Regulation 2008. 2015. At: www.legislation.nsw.gov.au/
3 Mar 2016.
7. Northern Territory of Australia. Medicines, Poisons and
Therapeutic Goods Regulations 2014. 2014. At: www.austlii.
3 Mar 2016.
8. Tasmanian Government. Poisons Regulations 2008. 2015. At:
12150000;histon=;prompt=;rec=;term=. Accessed 3 March 2016.
9. Victorian Government. Drugs, Poisons and Controlled
Substances Regulations 2006. 2015. At: www.legislation.vic.gov.
authorised.pdf. Accessed 2 Mar 2016.
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