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CONTINUING PROFESSIONAL DEVELOPMENT
learning plan that has a high proportion
of wound care education.
This kind of service is primarily
appointment-based, although some
patients may present for first aid, or
self-refer for new wounds after having
a previous wound handled by your
pharmacy. It is recommended to use a
booking or appointment programme
to keep the day organised. As is the
case for many professional services, it is
impossible to run this kind of service
as the only pharmacist present in a
pharmacy. Therefore staffing levels need
to be adequate.
Sylvia, who really isn’t having much
luck, has presented to the pharmacy
for assessment of her current wound.
She feels that her ability to dress and
look after this wound is compromised,
so she’d like your assistance with this
one. She understands that there is
a charge involved, and feels this is
appropriate given the level of care you
are able to provide. Using your new skills
and service model, you are able to help
Sylvia with this wound, and take the
opportunity to reinforce with her the
information you provided at your first
meeting on wound care and prevention.
• Implementing a wound care service
in pharmacy may take the form of
patient education, advice on product
selection, or specialised wound care
• Collaboration with other health
care providers is important for
patient outcomes and professional
• Resources are available from PSA to
aid with service implementation and
staff training in wound care.
• A private consultation room with
associated facilities is required to
provide advanced wound care service.
1. Medical Technology Association of Australia: Cost of
wound care management in Australia. 2014. At: www.
2. Pharmaceutical Society of Australia. Wound Care in
practice. Canberra: PSA; 2013.
3. Australian Government Department of Health. Factsheet:
PPI - Working with others Basics. 2014. At: http://5cpa.com.
4. Whitlock E, Morcom J, Spurling G, et al. Wound care costs
in general practice - a cross-sectional study. Aust Fam
Physician 2014;43:143–6 .
5. Roberts A, Benrimoj S, Chen T, et al. Practice change
facilitators in community pharmacy: Quantification of
facilitators. Ann pharmcother 2008:46;861–8 .
6. Roberts A, Benrimoj C, Dunphy D, et al. Community
pharmacy: Strategic change management. North Ryde:
7. Roberts A. A real health destination. Aust Pharm
8. Vinicor F, Cohen S, Mazzuca S, et al. DIABEDS: A
randomized trial of the effects of physician and/or patient
education on diabetes patient outcomes. J Chronic Dis
9. Pharmaceutical Society of Australia. Guidelines for
pharmacists providing medicines use review (MedsCheck)
and diabetes medication management (Diabetes
MedsCheck) services. Canberra: PSA; 2012.
1. With regards to service models
for professional services, such as a
wound care service, which statement
a) It is important to have appropriately
trained staff when implementing
b) Building rapport with local healthcare
providers is important to the success of
a new service.
c) Only resources used at the point of
patient care need to be considered
when determining service costs.
d) The need for the service is influenced
by patient demographics and the
availability of competing services.
2. Essential facilities for an advanced
wound care clinic include:
a) Private consulting room, autoclave, and
b) Sharps container, antibiotics, adequate
c) Access to wound care products, nursing
staff, biohazard disposal.
d) Private consulting room, biohazard
disposal, adequate staffing.
3. With respect to a pharmacy wound
care service, which statement is
a) Only chronic wounds are treated in
pharmacy wound care services.
b) Wound care is a prominent issue for
patients with diabetes, and those who
are overweight or elderly.
c) All wound care services need to be
provided at a cost.
4. Educational wound care services:
a) Include health promotion activities.
b) Provide advice on correct ways to
promote wound healing.
c) Should be included as part of a Diabetes
d) All of the above.
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