Home' Australian Pharmacist : Australian Pharmacist November 2014 Contents Australian Pharmacist November 2014 I ©Pharmaceutical Society of Australia Ltd.
CONTINUING PROFESSIONAL DEVELOPMENT
1. Which of the following statements
regarding teams is CORRECT?
a) There is no one definition of a team.
b) Team members should aim to work
c) Teams are based on a commitment to a
d) Both a and c are correct.
2. A teamwork culture:
a) Can act as a substitute to formalisation.
b) Increases the chance of business
c) Relies on a strong leader to facilitate.
d) All of the above.
3. Which of the following BEST captures
the functional components of a
a) Role definition, procedures and
b) Behaviours, structure, vision and values.
c) Goals, visions and values.
d) Vision, values and leadership but not
4. Which of the following activities
would be LEAST likely to assist in
creating a teamwork culture?
a) Scheduling a formal team building day.
b) Offering rewards for good performance.
c) Being friends with all your employees.
d) Organising social events with staff.
well independently or interdependently
however, he needs to do a more formal
analysis of the team’s functionality,
looking at specific areas surrounding
interpersonal relations, role definition,
goal setting and problem solving.
Scheduling a morning at a local
community club whereby staff come
along and are paid for their time will be
a great formal team-building activity.
This will help team members develop
an understanding of the importance of
working in a team and allow the team
to work through team goals, roles,
interpersonal and task functionality,
what they are doing well, where
they need to improve and how they
can make changes towards optimal
Outside of this formal team-building
activity, Tim can easily build a team
culture through simple, fun and
informal activities in the workplace.
Short one-minute ‘getting to know you’
activities during staff meetings, a movie
night, a picnic with staff families, a staff
footy tipping competition or setting
up a workplace social club could be a
great start. Revamping the staff room
with a new couch and coffee machine to
promote staff mingling together during
work breaks and implementing a casual
dress day once a month where staff
can wear a smart casual outfit with a
promotional pharmacy t-shirt to work in
lieu of their usual formal uniform.
Moving forward, Tim feels motivated
and positive armed with some sound
knowledge and tools to build his team
and his workplace team culture.
Managers need to take a realistic
approach to creating a teamwork
culture and consequently, building a
team. Working with the existing culture
and team functionality and making
changes to it, rather than working
defined by a team structure one would
like, is important.5,12 Managers need to
remember the importance of teamwork
culture as it drives, and is central to,
organisational success, and be confident
that a strong positive culture will bring
workplace effectiveness, efficiency
Managers need to understand how to
develop a team through team-building
activities and place a focus on these
activities formally as well as informally
within the everyday workplace.
1. Carlopio J, Andrewartha G, Armstrong H, et al. Developing
management skills: A comprehensive guide for leaders.
3rd edn. Sydney: Prentice Hall; 2005.
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master manager. 3rd edn. New York: Wiley & Sons; 2003.
3. Robbins S, Millett B, Cacioppe R, et al. Organisational
behaviour. 3rd edn. Sydney : Prentice Hall; 2001.
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Queensland: Plum Press; 2003.
5. Atkinson P. Creating and shaping a performance driven
culture. Control 2004;7:21–7 .
6. Stone RJ. Human resource management. 5th edn. Milton,
Queensland: John Wiley and Sons; 2005.
7. Schein EH. Organisational culture and leadership. San
Francisco, CA: Jossey-Bass; 2004.
8. Meterko M, Mohr DC, Young GJ. Teamwork culture and
patient satisfaction in hospitals. Med Care 2004;42(5)492–8.
9. Mind tools: team-building exercises. 1996–2014. At: www.
10. The team building directory : free team building activities,
games and ideas. 2011. At: www.innovativeteambuilding.
11. Heathfield SM. 15 team building activities for the
workplace. 2014. At: http://humanresources.about.com/
12. Atkinson P. Creating culture change 2012;5:32–7 .
SUPPORTING PHARMACY PRACTICE
Table 1. Online team building activity resources.
About.com 15 team building
activities for the
Mind Tools Team building
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